Module 4

Information from Course Outline
Module 4, Closes Monday, February 16
PROJECT CONFLICT MANAGEMENT AND NEGOTIATION. Read Chapter 4 and the Reading, POWER OF PERSUASION, (Page 157). Prepare written responses to Material Review Questions 3, 7 and 8. Based on your reading of
POWER OF PERSUASION , write answer to the five questions at the end of the reading. Group Project 1 due.

This chapter discusses one of the most important skills of a project manager-the ability to negotiate. The nature of negotiation is described and then the points in projects where conflict requiring negotiation tends to occur are related to the project life cycle. Last, some principles of negotiation are defined and illustrated through a vignette.

Learning Modules
Submodule 4A Conflict and Negotiation.
Submodule 4B Closure
Submodule 4C Spring 2006 Closure
Submodule 4D Spring 2010 Closure

There are 20 points for this module's homework. a.) 10 points for the individual homework (Material Review Questions and questions on page 160 from the reading) via e-mail to the instructor at, b.) 10 points for the homework quiz c.) 3 points for the group homework (open class discussion, described below) and d.) 2 points for the message to the instructor. All are described more below.

-- The discussion asks "Repeat here your answer to Question 2 on page 160, that you did for homework.  "Select some negotiation situation and then describe what background information you would need to develop a negotiation strategy." Now go to two other students entries and comment on their answer.  Is that all the "background information" you would need?  Can you think of other things you should try to find out?  Then, towards the end of the week, go back to what the others have written about your original answer. Do you agree? " So you need to the reading early in the week and post your answer.

-- Individual Homework.
Write answers for Material Review Questions 3, 7, and 8, the questions on the reading, and combine them with the message to the instructor (see below). Send them via e-mail to I will grade these and send them back via e-mail.

-- Message to the Instructor
Use e-mail to send the instructor a message. Write a message to the instructor in Word, within the Word file used for the individual homework. The message should include the answers to two questions: 1) What was the most useful or meaningful thing you learned from this module, and 2) what was the "muddiest" (least clear) item in the module. Some extra credit for pointing out any typo's or glitches in the material. See the info in 1A about naming the file.

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